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cricket wireless phones Complaint - Feature phone trade-in program
cricket wireless phones Complaint

cricket wireless phones Complaint

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Feature phone trade-in program


Cricket is changing over to GSM technology so my current Galaxy S3 phone will not be compatible. According to Cricket website:
"FEATURE PHONE TRADE-IN PROGRAM: Trade in your current CDMA feature phone for a free comparable GSM handset that works our new 4G network."
Spoke with Cricket and was told I needed to visit Cricket store. Asked for retention department and told they are month to month so they do not have retention department. (Maybe it is easier to find new customers than to keep existing?)
Store offered $105 towards new phone. That is noT what the website says. Website says FREE COMPARABLE phone.
No resolution.


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